By: Baba Mohammed Issahak
The Northern Regional Minister, Hon. Ali Adolf John, has officially launched the “Tamale in Focus” project, a new initiative by the Public Utilities Regulatory Commission (PURC) to reduce commercial losses among utility service providers in the Northern Region.
Speaking at the launch at the Soco Conference Hall in Tamale, Hon. Ali Adolf praised the PURC for its consistent advocacy for consumer rights and quality service delivery. He revealed that the Commission had successfully resolved 93.56% of the 319 complaints filed in the first quarter of 2025 a move he described as a strong step towards accountability.
However, the Minister raised concerns over rising debts owed to the Northern Electricity Distribution Company (NEDCo) and Ghana Water Limited (GWL). He warned that the financial strain, if left unchecked, could jeopardise the sustainability of essential services. Hon. Ali Adolf called on individuals, institutions, and businesses to pay their bills promptly and urged utility providers to enhance communication and service reliability.
According to the Hon minister, the government’s “24-hour” economy policy can only thrive when there is a stable and reliable power and water supply.
“The 24-hour economy we are working toward can only thrive with stable electricity and water,” he said. “Everyone must play their part.”
The “Tamale in Focus” project brings together key stakeholders, including NEDCo, GWL, opinion leaders and the media, to improve collaboration, raise public awareness, and promote responsible utility use.
During the event, NEDCo and GWL gave presentations outlining their challenges and efforts to improve service delivery. These included issues around illegal connections, outdated infrastructure, and funding constraints.
Hon. Ali Adolf commended the PURC for the initiative and reaffirmed the Northern Regional Coordinating Council’s commitment to supporting the project. He also called on the media to play an active role in educating the public.
Stakeholders say they’re optimistic that “Tamale in Focus” will mark a turning point for utility management in the region paving the way for better services, reduced losses, and long-term economic growth.
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